When you install Automattic’s Jetpack plugin, it comes with a ton of features enabled by default. While it has a lot of great features, you probably don’t need all of them.

I recently installed it for a client in order to use WooCommerce Services and USPS shipping calculation. I got the shipping information just like I wanted, but the site was significantly slower. What gives?

I noticed my site was often “Waiting for pixel.wp.com”. Some quick research led me to Jetpack’s Stats module as the source of this slowdown. But I couldn’t figure out how to disable it in the new Jetpack interface!

Don’t worry, I found it, and I’m here to show you how to disable modules you aren’t using and speed your site back up.

Hint: It Isn’t in the Settings

Activating and deactivating modules isn’t located in Jetpack’s settings. It’s hidden pretty well in some debug menus. Go to your Jetpack dashboard and scroll all the way to the bottom.

The link to Jetpack's debug screen

Click that link there and it’ll take you to a screen with diagnostic information about your Jetpack installation, like your connection status to WordPress.com. Scroll to the bottom again to find another link.

Link to Jetpack's modules page

Navigate through here to find a full list of Jetpack’s enabled modules.

Deactivate All Modules You Aren’t Using

Here’s an example of what this page looks like. If you’ve never been here, you probably have a ton more modules enabled. I’ve already disabled most of mine, but turned a few back on to show what it looks like. Use the “Active” toggle on the right side to filter down to those currently enabled.

A list of active modules on a Jetpack-enabled site

If you’re here specifically about the “Waiting for pixel.wp.com” slowdown, be sure to disable “Site Stats”. To be safe, however, you should disable anything you aren’t explicitly using. I left JSON API, Extra Sidebar Widgets, Spelling and Grammar, and Widget Visibility enabled. That’s it.

Enjoy Your Faster Jetpack Site

You should immediately notice things return closer to normal after hitting save. Congrats!

 

27 Comments

  1. Elle Robertson on May 10, 2018 at 10:57 am

    This was so helpful. As soon as I installed Jetpack, my website was so slow. This article helped me to fix the problem. Thanks for posting.

  2. kevin on May 17, 2018 at 10:31 pm

    I left Jetpack as it is after installed, then test the performance before and after, I wrote the result here: https://kevinhq.com/plugin-review/jetpack-slows-down-my-site/

    My conclusion is, it did not slow down my site ( according to Gtmetrix, it slowed down a bit but I did not notice it).

    So, in my case, performance is fine.
    Will try your tips on deactivating some modules, and will see how it goes with the tests…

    • Ethan Clevenger on May 25, 2018 at 9:11 am

      Yeah, I’m not surprised this varies per installation, and certain modules will certainly be advantageous compared to others. Not sure which module was triggering the tracking pixel my install was waiting on, but it’s hard to argue against lazy loading images and serving them up via CDN!

    • Jefak on May 26, 2021 at 9:04 pm

      You actually won’t know, you’d have to run the rests multiple times to be sure that your sites cache is cleared and the cache at gtmetrix’s end is clear too

  3. kevin on May 25, 2018 at 7:43 pm

    Regarding Photon CDN module, unless you had a bunch of large images, it won’t make any significant performance difference.

    I also updated my Jetpack experiment here: https://kevinhq.com/plugin-review/jetpack-slows-down-my-site/

    For now, I only enabled two modules: Stats and the one that publishes the post to wordpress.com firehose.

    I am still evaluating this, and will see how it goes…

  4. Syed Balal Rumy on September 17, 2018 at 11:50 pm

    I followed your mentioned tips and it really helps me to improve my website speed. jetpack is slowing down websites only when you have extra modules enable. Just disable unwanted modules and enjoy features of jetpack.

  5. kevin on November 12, 2018 at 6:28 am

    Sorry but for several reasons, I am not using WordPress anymore on my site. It’s just an overkill for the site.

    Here are the story: https://kevinhq.com/when-wordpress-is-not-for-your-project.html

    So, please disregard my earlier comment about Jetpack, etc… because I don’t use WordPress anymore so the final conclusion is still Jetpack is slowing down your site :)

  6. Ron on February 7, 2019 at 3:11 am

    Even without the stats module active, Jetpack contacts the pixel.wp.com box… So, I guess the only way to not wait for that … is to not use Jetpack.

    • Ethan Clevenger on February 18, 2019 at 12:30 pm

      I haven’t noticed this, but also haven’t tested it. But yeah, I’ve usually erred on the side of “How can I not use Jetpack?”

  7. Touche on April 30, 2019 at 11:07 pm

    good solution. thnks

  8. Grzesiek on May 12, 2019 at 2:46 pm

    Jetpack slowed my website also. Even i disabled almost all modules, mostly Related posts are CPU hungry. After all i disabled plugin. For site stats i use Google Analytics anyways.

    • Efe Michael on December 13, 2019 at 12:08 pm

      But if you disable jetpack so many features won’t work on WordPress APP for mobile

      • Ethan Clevenger on December 13, 2019 at 12:46 pm

        Hey Efe, the Jetpack plugin shouldn’t be required for using the WordPress mobile app at all. Are you using WordPress.com or a self-hosted WordPress.org install?

        • Efe on December 14, 2019 at 11:06 am

          A self-hosted WordPress. If i disable jetpack Plugin the statistics on WordPress app will stop working.

          • Ethan Clevenger on December 16, 2019 at 9:34 am

            Ah, yes, looks like that particular feature is locked behind Jetpack. I don’t know what kind of stats that includes, but I generally rely on Google Analytics for most things I consider “website statistics”.



  9. F. Martins on May 9, 2020 at 8:02 am

    Thanks for sharing this! Huge help :)

  10. Mike Figliuolo on June 21, 2020 at 7:53 am

    Awesome stuff. Thank you. I think this solved my issue. I appreciate you taking the time to write this and for making it so easy to fix!

  11. Fathur Rahman on August 16, 2020 at 7:33 am

    Thank you very much, this is what I was looking for, why is there a smile icon on footer

  12. Mummygeek on September 5, 2020 at 4:33 am

    Very valuable info – Thank you. My browser was constantly Waiting for pixel.wp.com whenever I attempted to edit a page in the backend of my wordpress site – got 500 int svr error everytime. Theme Authors and hosts didn’t come up with a solution to this so I’m v glad for your article. Thank you.

  13. Nadya Aulia on October 10, 2020 at 9:46 am

    Great solution. finally i found this article. God Bless u

  14. deandra on November 5, 2020 at 2:35 am

    thank you so much, really grateful find this article

  15. Bhushan on February 16, 2021 at 1:26 am

    its really helpful sir i am facing this same problem. jetpack causing my website slow many times.

  16. ALAN on March 1, 2021 at 11:58 am

    wow, who thought a plugin made for speeding your website ACTUALLY slows down Your page!!!

    with Jetpack my checkout page takes between 13 to 19 seconds!!
    Jetpack Removed, Checkout takes 3 SECONDS.

  17. NM on May 23, 2021 at 12:56 am

    Thank you for this article! My website suffered enough.

  18. ci cd security on July 19, 2021 at 11:52 pm

    Admiring the dedication you put into your blog and in depth information you provide.
    It’s awesome to come across a blog every once in a while that
    isn’t the same old rehashed information. Fantastic read!

  19. YL on September 8, 2021 at 8:20 am

    OMG! Almost 4 years later, this tip is still good! Thank you!

  20. JA on October 15, 2021 at 11:07 am

    Thanks for posting. We switched to Pressable and have been using the JetPack Premium you get as part of hosting there. However, a recently migrated site I kept seeing the WP Admin taking a while to load or waiting for something. Then saw that pesky “Waiting for pixel.wp.com” in the lower corner of my browser.

    Thanks for posting how to deactivate specific module in that Debug link. ONce I disable the stats module, WP admin running fast again. Left everything else we’re using.

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